Elementary Arithmetic, Business Math
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About Joanne T.
Experience
Product Owner
Feb, 2022 - PresentenGen
*Works with cross-functional teams and various stakeholders *Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria. *Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. *Assigns resources to projects *SME on products
Scrum Master
Mar, 2021 - Jan, 2022Highmark Health
- Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers. - Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. - Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. - Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team. - Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams. - Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. - Works with Agile coaches and other Scrum Masters to grow within the role. - Contributes to the advancement and improvement of Agile practices within the organization. - Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, - Sprint Review, and Sprint Retrospective. - Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work
Senior Business Analyst
Mar, 2020 - Mar, 2021Arcadia
* Engage with stakeholders to accurately report progress, risks, successes, and failures • Maintain a close working relationship with the product owner, scrum team, and other stakeholders such as product end users • Lead working session meetings to discuss scope, schedule and requirements with product owners • Help Product Owner with prioritization, risk management, and scope • Manage product quality, releases and delivery • Oversee and manage implementation of various agile techniques such as Automated Testing, inter and intra team communication • Manage lightweight, living planning documents, like an Agile Product Roadmap. • Conduct all Scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives • Perform continuous and active backlog grooming • Calculate ongoing team capacity and velocity • Act as a mentor to ensure development teams work toward the core scrum principles of collaboration, prioritization, team accountability, and visibility • Establish shared product vision across the development team, product owner and lead product execution
Senior Product Analyst
Jun, 2016 - Jul, 2019medCPU
-Interpret business requirements from clients and subject matter experts - Design comprehensive and well-organized functional specifications from requirements documents and input from other domain and technical design sources -Insure accuracy, completeness, clarity of functional specifications - Collaborate with all stakeholders such as management, development, quality assurance, and UI/UIX teams throughout the software development cycle - Assist QA in testing software - Train new employees -Assist in process improvement - Serve as product owner - Serve as scrum master
Senior Product Analyst
Oct, 2014 - May, 2016UPMC | Enterprises
-Interpret business requirements from clients and subject matter experts - Design comprehensive and well-organized functional specifications from requirements documents and input from other domain and technical design sources -Insure accuracy, completeness, clarity of functional specifications - Collaborate with all stakeholders such as management, development, quality assurance, and UI/UIX teams throughout the software development cycle - Assist QA in testing software - Train new employees -Assist in process improvement - Serve as product owner - Serve as scrum master
Adjunct Instructor
Jun, 2010 - May, 2011Kaplan Career Institute
- Adjunct Instructor for IT curriculum. Instructed the following courses: • Instruct and mentor students in these courses: o Microsoft Access o Microsoft Excel o Introduction to PCs - Attended professional development seminars - Completed corporate assigned training - Assisted Students with career counseling - Special projects with assisting student administration
Business Analyst
Nov, 2008 - Oct, 2014Management Science Associates
- Gather business requirements from clients and product support - Create entity diagrams that can be used to initiate database design - Create queries and illustrations to demonstrate how database design may work - Design comprehensive and well-organized functional specifications from requirements documents and input from other domain and technical design sources -Insure accuracy, completeness, clarity of functional specifications - Define business rules that are clear and include supporting calculations, algorithms, data queries, process steps and decision points - Create interface mockups, associated behavioral rules to define navigation, validation, data relationships and trigger events. - Ability to create interactive mockups in Visual Studio or PowerPivot - Define impact of enhancement/project to other integrated applications - Create impact documents that explain possible modifications to other modules in the system - Collaborate with all stakeholders such as management, development, quality assurance, and documentation groups throughout the software development cycle - Design analytical reports that include the layouts, filtering, groupings, subtotals, and data mappings - Design/Code PowerPivot Reports with VBA support - Hold reviews for functional specifications with internal stakeholders for acceptance - Assist in making sure User Interface standards are followed - Create traceability matrices of requirements and make sure they are completed throughout the development life cycle - Assist QA in testing software - Train new employees - Integrated Modules - Reporting - Best Practices - Work on special projects - Create macros -Create proof of concept prototypes
Proprietary Applications Support
Oct, 2007 - Oct, 2008Eaton
-Supported Internal and External Users with Eaton's Electrical Proprietary Software -Worked on documentation and process improvement projects
Technical Support Analyst
Jun, 2006 - Oct, 2007K&L Gates
-Provided technical support to all staff members -Documented support tickets -Escalated issues to appropriate groups -Assisted in equipment set up at offsite locations -Mentored less experienced staff
Certified Computer Technician
Mar, 2005 - May, 2006Brookville Area School District
- Supported district by repairing pcs and other equipment - Troubleshot pc issues - Supported various educational software packages
Education
Associates - Information Systems Support
Sep, 2001 - Mar, 2003DuBois Business College
Masters - Information Systems Management
Sep, 2006 - Dec, 2008Robert Morris University
Bachelors - Information Technology
Mar, 2003 - Jan, 2006University of Phoenix
Certifications
A+
Jul, 2003CompTIA
Hardware and Software Certification
SAFe Product Owner
Mar, 2023Scaled Agile
SAFe Lean Portfolio Manager
Nov, 2021Scaled Agile
SAFe Agilist
Nov, 2021Scaled Agile
SAFe Scrum Master
Sep, 2021SAFe
SAFe for Teams
Jul, 2021SAFe
Six Sigma Yellow Belt
Sep, 2020QI Macros
Certified Business Analyst Professional
Sep, 2016IIBA
Scrum Master
Dec, 2015Scrum Master Alliance
Certified Scrum Master
Product Owner
Jul, 2015Scrum Master Alliance
Certified product owner in scrum methodology
HDI
Oct, 2006Help Desk Institute
Help Desk Customer Service Skills Certification
Inet+
Jul, 2005CompTIA
Internet Certification
Linux+
Jun, 2005CompTIA
Linux Certification
Security+
Apr, 2005CompTIA
Network Security Certification
Network +
Mar, 2004CompTIA
Computer Networking
Awards
Valedictorian
Jun, 1994Brockway Area Junior/Senior High School
Outstanding Graduate Student Award
Apr, 2007Robert Morris University
Affiliations
International Institute for Business Analysis
Feb, 2016International Institute of Business Analysis (IIBA) is an independent non-profit professional association serving the growing field of business analysis. For individuals working in a broad range of roles – business analysis, systems analysis, requirements analysis or management, project management, consulting, process improvement and more – IIBA® can help you do your job better and enhance your professional life. IIBA was established in 2003 as a Canadian Corporation and has become the leading association for business analysis around the globe. We help professionals working in the business analyst role develop their skills and further their careers by providing access to unique and relevant content.
Languages
English
Native Proficiency
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