About Joanne T.

Background check: Last verified 08/22/2016
Joanne passed a background check on 08/22/2016 that included the following:
  • National Criminal Record Check
  • County/State Criminal Record Check
  • Sex Offender Registry Search
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Joanne teaches: Ages 5 and up
Teaching since: September 2008
Last sign in: Yesterday

Overview

I have 8 years previous tutoring experience in a variety of subjects such as Algebra I, Algebra II English, SAT, ACT, MS Excel, MS Access, MS word, GRE, Geometry.

Overall, I have been very academically successful myself. I enjoy helping students understand difficult concepts. I am also very patient with my students and won't give up until we've accomplished our goals.

I've achieved such items as valedictorian of my high school class, National Honor Society, Who's Who Among American High School Students, Distinguished Graduate Student of the Year at Robert Morris University, Alpha Chi National Honor Society, Alpha Iota Mu Honor Society, National Dean's List, and a 4.0 GPA at the Bachelor's and Master's level.

Experience

Senior Product Analyst
Jun 2016 - Present
medCPU

-Interpret business requirements from clients and subject matter experts
- Design comprehensive and well-organized functional specifications from requirements
documents and input from other domain and technical design sources
-Insure accuracy, completeness, clarity of functional specifications
- Collaborate with all stakeholders such as management, development, quality assurance, and UI/UIX teams throughout the software development cycle
- Assist QA in testing software
- Train new employees
-Assist in process improvement
- Serve as product owner
- Serve as scrum master

Product Analyst
Oct 2014 - Present
UPMC | Enterprises

-Interpret business requirements from clients and subject matter experts
- Design comprehensive and well-organized functional specifications from requirements
documents and input from other domain and technical design sources
-Insure accuracy, completeness, clarity of functional specifications
- Collaborate with all stakeholders such as management, development, quality assurance, and UI/UIX teams throughout the software development cycle
- Assist QA in testing software
- Train new employees
-Assist in process improvement
- Serve as product owner
- Serve as scrum master

Business Analyst
Nov 2008 - Oct 2014
Management Science Associates

- Gather business requirements from clients and product support
- Create entity diagrams that can be used to initiate database design
- Create queries and illustrations to demonstrate how database design may work
- Design comprehensive and well-organized functional specifications from requirements
documents and input from other domain and technical design sources
-Insure accuracy, completeness, clarity of functional specifications
- Define business rules that are clear and include supporting calculations, algorithms, data queries,
process steps and decision points
- Create interface mockups, associated behavioral rules to define navigation, validation, data relationships and trigger events.
- Ability to create interactive mockups in Visual Studio or PowerPivot
- Define impact of enhancement/project to other integrated applications
- Create impact documents that explain possible modifications to other modules in the system
- Collaborate with all stakeholders such as management, development, quality assurance, and
documentation groups throughout the software development cycle
- Design analytical reports that include the layouts, filtering, groupings, subtotals, and data
mappings
- Design/Code PowerPivot Reports with VBA support
- Hold reviews for functional specifications with internal stakeholders for acceptance
- Assist in making sure User Interface standards are followed
- Create traceability matrices of requirements and make sure they are completed throughout the
development life cycle
- Assist QA in testing software
- Train new employees
- Integrated Modules
- Reporting
- Best Practices
- Work on special projects
- Create macros
-Create proof of concept prototypes

Adjunct Instructor
Jun 2010 - May 2011
Kaplan Career Institute

- Adjunct Instructor for IT curriculum. Instructed the following courses:
• Instruct and mentor students in these courses:
o Microsoft Access
o Microsoft Excel
o Introduction to PCs
- Attended professional development seminars
- Completed corporate assigned training
- Assisted Students with career counseling
- Special projects with assisting student administration

Proprietary Applications Support
Oct 2007 - Oct 2008
Eaton

-Supported Internal and External Users with Eaton's Electrical Proprietary Software
-Worked on documentation and process improvement projects

Technical Support Analyst
Jun 2006 - Oct 2007
K&L Gates

-Provided technical support to all staff members
-Documented support tickets
-Escalated issues to appropriate groups
-Assisted in equipment set up at offsite locations
-Mentored less experienced staff

Certified Computer Technician
Mar 2005 - May 2006
Brookville Area School District

- Supported district by repairing pcs and other equipment
- Troubleshot pc issues
- Supported various educational software packages

Education

Masters - Information Systems Management
Sep 2006 - Dec 2008
Robert Morris University
Bachelors - Information Technology
Mar 2003 - Jan 2006
University of Phoenix
Associates - Information Systems Support
Sep 2001 - Mar 2003
DuBois Business College

Certifications

Certified Business Analyst Professional
Sep 2016
IIBA

Scrum Master
Dec 2015
Scrum Master Alliance

Certified Scrum Master

Product Owner
Jul 2015
Scrum Master Alliance

Certified product owner in scrum methodology

HDI
Oct 2006
Help Desk Institute

Help Desk Customer Service Skills Certification

Inet+
Jul 2005
CompTIA

Internet Certification

Linux+
Jun 2005
CompTIA

Linux Certification

Security+
Apr 2005
CompTIA

Network Security Certification

Network +
Mar 2004
CompTIA

Computer Networking

A+
Jul 2003
CompTIA

Hardware and Software Certification

Awards

Outstanding Graduate Student Award
Apr 2007
Robert Morris University
Valedictorian
Jun 1994
Brockway Area Junior/Senior High School

Affiliations

International Institute for Business Analysis
Feb 2016

International Institute of Business Analysis (IIBA) is an independent non-profit professional association serving the growing field of business analysis. For individuals working in a broad range of roles – business analysis, systems analysis, requirements analysis or management, project management, consulting, process improvement and more – IIBA® can help you do your job better and enhance your professional life.

IIBA was established in 2003 as a Canadian Corporation and has become the leading association for business analysis around the globe. We help professionals working in the business analyst role develop their skills and further their careers by providing access to unique and relevant content.

22 Reviews on Joanne T.

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Jodi May 12, 2017
· Microsoft PowerPoint · Online Joanne is thorough and precise. Generous and patient. Helpful with specifically what I needed. I will definitely hire her again.
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Leeanne Thomley Apr 3, 2017
· Microsoft Excel · Online Joanne is a patient, knowledgeable teacher. She quickly assessed my level of knowledge and we dove right in. By the end of the lessons we had moved through what I had wanted to learn and dipped into more advance applications. The practice exercises she sent were well formated. When I had a question she responded promptly and thoroughly. I definitely recommend her.
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Kim H. Mar 6, 2017
· Microsoft Excel · Online Excellent teacher, excellent lesson. Very helpful and patient and did not rush. Also, provided follow-up material and homework to practice. Looking forward to my next lesson.
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Dilyana Feb 19, 2017
· SQL · Online Thank you, Joanne! I've a very productive input.
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Debbie Feb 13, 2017
· Microsoft Excel · Online It was a great class! I look forward to more. Joanne is giving me exactly what I need!
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Melissa Jan 24, 2017
· GRE · Online I had a great experience with Joanne. She was extremely organized and prepared, and I look forward to working with her over the next few weeks leading up to the exam!
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Diane Nov 10, 2016
· Microsoft Excel · Online Joanne is very intuitive and helpful. So glad I found this service and got connected to her. I am very pleased with her and the opportunity for assistance through my computer and be able to talk to someone who understands what I am trying to accomplish. Highly recommend.
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Gia Oct 21, 2016
· Essay Writing · Online The best tutor, makes writing essays seems simple!
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Andrew P. Oct 14, 2016
· Geometry · Online Joanne was wonderful! Thank you!
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Patricia Oct 4, 2016
· Microsoft Word · Online I liked a lot her class. She is so polite and very friendly! I recommend her as a teacher!!!!!
Joanne Tudor
Joanne T.

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