Microsoft Access with Joanne T.

enGen

*Works with cross-functional teams and various stakeholders *Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria. *Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. *Assigns resources to projects *SME on products

Highmark Health

- Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers. - Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. - Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. - Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team. - Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams. - Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. - Works with Agile coaches and other Scrum Masters to grow within the role. - Contributes to the advancement and improvement of Agile practices within the organization. - Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, - Sprint Review, and Sprint Retrospective. - Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work

Arcadia

* Engage with stakeholders to accurately report progress, risks, successes, and failures • Maintain a close working relationship with the product owner, scrum team, and other stakeholders such as product end users • Lead working session meetings to discuss scope, schedule and requirements with product owners • Help Product Owner with prioritization, risk management, and scope • Manage product quality, releases and delivery • Oversee and manage implementation of various agile techniques such as Automated Testing, inter and intra team communication • Manage lightweight, living planning documents, like an Agile Product Roadmap. • Conduct all Scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives • Perform continuous and active backlog grooming • Calculate ongoing team capacity and velocity • Act as a mentor to ensure development teams work toward the core scrum principles of collaboration, prioritization, team accountability, and visibility • Establish shared product vision across the development team, product owner and lead product execution

medCPU

-Interpret business requirements from clients and subject matter experts - Design comprehensive and well-organized functional specifications from requirements documents and input from other domain and technical design sources -Insure accuracy, completeness, clarity of functional specifications - Collaborate with all stakeholders such as management, development, quality assurance, and UI/UIX teams throughout the software development cycle - Assist QA in testing software - Train new employees -Assist in process improvement - Serve as product owner - Serve as scrum master

UPMC | Enterprises

-Interpret business requirements from clients and subject matter experts - Design comprehensive and well-organized functional specifications from requirements documents and input from other domain and technical design sources -Insure accuracy, completeness, clarity of functional specifications - Collaborate with all stakeholders such as management, development, quality assurance, and UI/UIX teams throughout the software development cycle - Assist QA in testing software - Train new employees -Assist in process improvement - Serve as product owner - Serve as scrum master

Kaplan Career Institute

- Adjunct Instructor for IT curriculum. Instructed the following courses: • Instruct and mentor students in these courses: o Microsoft Access o Microsoft Excel o Introduction to PCs - Attended professional development seminars - Completed corporate assigned training - Assisted Students with career counseling - Special projects with assisting student administration

Management Science Associates

- Gather business requirements from clients and product support - Create entity diagrams that can be used to initiate database design - Create queries and illustrations to demonstrate how database design may work - Design comprehensive and well-organized functional specifications from requirements documents and input from other domain and technical design sources -Insure accuracy, completeness, clarity of functional specifications - Define business rules that are clear and include supporting calculations, algorithms, data queries, process steps and decision points - Create interface mockups, associated behavioral rules to define navigation, validation, data relationships and trigger events. - Ability to create interactive mockups in Visual Studio or PowerPivot - Define impact of enhancement/project to other integrated applications - Create impact documents that explain possible modifications to other modules in the system - Collaborate with all stakeholders such as management, development, quality assurance, and documentation groups throughout the software development cycle - Design analytical reports that include the layouts, filtering, groupings, subtotals, and data mappings - Design/Code PowerPivot Reports with VBA support - Hold reviews for functional specifications with internal stakeholders for acceptance - Assist in making sure User Interface standards are followed - Create traceability matrices of requirements and make sure they are completed throughout the development life cycle - Assist QA in testing software - Train new employees - Integrated Modules - Reporting - Best Practices - Work on special projects - Create macros -Create proof of concept prototypes

Eaton

-Supported Internal and External Users with Eaton's Electrical Proprietary Software -Worked on documentation and process improvement projects

K&L Gates

-Provided technical support to all staff members -Documented support tickets -Escalated issues to appropriate groups -Assisted in equipment set up at offsite locations -Mentored less experienced staff

Brookville Area School District

- Supported district by repairing pcs and other equipment - Troubleshot pc issues - Supported various educational software packages

DuBois Business College

Robert Morris University

University of Phoenix

CompTIA

Hardware and Software Certification

Scaled Agile

Scaled Agile

Scaled Agile

SAFe

SAFe

QI Macros

IIBA

Scrum Master Alliance

Certified Scrum Master

Scrum Master Alliance

Certified product owner in scrum methodology

Help Desk Institute

Help Desk Customer Service Skills Certification

CompTIA

Internet Certification

CompTIA

Linux Certification

CompTIA

Network Security Certification

CompTIA

Computer Networking

Brockway Area Junior/Senior High School

Robert Morris University

International Institute of Business Analysis (IIBA) is an independent non-profit professional association serving the growing field of business analysis. For individuals working in a broad range of roles – business analysis, systems analysis, requirements analysis or management, project management, consulting, process improvement and more – IIBA® can help you do your job better and enhance your professional life. IIBA was established in 2003 as a Canadian Corporation and has become the leading association for business analysis around the globe. We help professionals working in the business analyst role develop their skills and further their careers by providing access to unique and relevant content.

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