Elevate Your English with a TEFL-Certified, Business-Savvy Instructor
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About Victoria M.
Victoria Videos
Experience
Business Analyst
Sep, 2000 - Oct, 2007EarthLink
Managed QuickBase system, performed various process improvement initiatives, point person for departmental purchasing, web developer, project management support, and developers assistant. * Maintain customer satisfaction by expediting project requests daily for a variety of stakeholders. * Performed Provisioning/de-provisioning of 900+ users for business system and determined proper business solutions in coordination with vendor and internal users to insure accurate usage and low cost. * Analyzed data and consolidated reports for upper management reports (via: Excel, Access, Word, PowerPoint, formulas, V-look-ups, H-look-ups, pivot table, importing/exporting data). * Designed tracking and approval applications to place controls, accountability, service level reporting automation, and cost savings (i.e. headcount, change mgt., contract mgt., purchasing, desktop mgt). * Support company’s re-architecture of the asset database to facilitate an accurate inventory count. * Responsible for approving purchase requests for office supplies and capex initiatives. * Performed systems usability testing for developers and delivered new process-and-procedure training courses to in-house users. * Developed and maintained websites (via: Dreamweaver, FrontPage, raw coding, CSS, HTML, and JavaScript). * Assist project managers in website updates and creation of tracking application to monitor project progress such as millstones and deliverables to ensure success of scope, budget, and timeline.
Education
BS Business Management
Sep, 2010 - Dec, 2013Pepperdine University
MBA- Finance & Entrepreneurship
Jan, 2013 - Jun, 2016Pepperdine University
Certifications
TEFL / TESOL Certification
Mar, 2017International TEFL Academy
Teaching English as a Foreign Language (TEFL) & Teaching English to Speakers of Other Languages (TESOL) TEFL / TESOL Certification - Teaching Young Learners - Teaching Business English
Awards
Constellation Award
Jan, 2006EathLink
Languages
Spanish
Limited Proficiency
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