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I guide beginning entrepreneurs and mentor advanced businesses.

A Better Computer, Inc.

Web Consultant | YouTube Adviser | WordPress Developer | Teacher, Coach, Guide, Mentor | Owner (Make Coffee, too.)

Arma Global Corporation and MCS of Tampa

---- Overview ("Big Picture") ---- Was the site subject matter expert (SME) for the Global Command and Control System, Joint (GCCS-J) at SOCCENT in Tampa and Coalition Forces Special Operations Command (CFSOCC) in Qatar. Designed and configured SOCCENT-specific implementation of GCCS-J, including concept of operations (CONOPS) and connections to external data sources. Tested and validated each hardware and software transition. Wrote technical documentation for SOCCENT-specific configuration of GCCS-J for users, system administrators, and SOCCENT leadership and communicated complex technical concepts to clients and various team members. Planned future strategies for system upgrades to support operational requirements. ---- Details ---- Planned the migration and maintained the synchronization for major and incremental software versions on multiple hardware platforms at two sites, one in Tampa, Florida, and one overseas, in Qatar. Determined the hardware requirements from documents created by the Program Management Office (PMO); made recommendations, and then coordinated hardware and software acquisition through the PMO. Received and installed server hardware, (SUN, PIX, CISCO). Configured server software. Designed and built user workstations. Provided over-the-shoulder, deskside training to users here and to administrators temporarily assigned to the overseas site. Coordinated software installation teams for two of the three major upgrades both here and overseas, and applied minor patches/upgrades approximately every 100 days. Developed and implemented procedures to ensure minimal down-time and avoid interruption of service to the customer. Developed risk management and mitigation plans, ensured compliance with quality assurance standards, and maintained liaison with the PMO for monitoring critical servers. Provided functional expertise for day-to-day operations systems in both Tampa and Qatar. Provided Tier 3 trouble-shooting support.

St Petersburg College - Pinellas Country, Florida

St. Leo University

Native Proficiency

Certmetrics

CompTIA Security+ earners who certified prior to January 1, 2011, have a Security+ considered good-for-life (GFL). It does not expire and does not have CE requirements. Earners of the CompTIA Security+ GFL understand network and data security principles that would help them build a general awareness of security threats and to understand basic principles of securing a network.

The American Legion was chartered and incorporated by Congress in 1919 as a patriotic veterans organization devoted to mutual helpfulness. It is the nation’s largest wartime veterans service organization, committed to mentoring youth and sponsorship of wholesome programs in our communities, advocating patriotism and honor, promoting strong national security, and continued devotion to our fellow servicemembers and veterans.

Through a variety of programs and services, VFW Foundation fills in governmental assistance gaps for troops abroad, military families back in the U.S. and America’s often-forgotten veterans. These programs support all branches of the military, are provided at no cost to the recipients and require no Veterans of Foreign Wars affiliation.