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Rick Jaggers

Rick J.

Starting at $25
Get up to $15 off
Teaching Locations:
Online Online
Studio Studio
Home Home

An oft-repeated phrase is "Been There, Done That." It describes my nearly 30 years of experience with computers, computer programs, websites and on the Internet ~~~ this section is about how "my experience" can serve you.

I created my first website over 25 years ago. In the 1990's, I hosted websites and email from servers in my basement. (That means I'm good at trouble-shooting and putting out fires!)

Today, I am a teacher, guide, coach, mentor, web builder, a domain registrar, and a web hosting re-seller. My latest interest is creating and showing video.

From that first day, decades ago, I've been teaching. I've taught one-on-one, taught small groups of 5-20, and addressed a full auditorium. I was an adjunct instructor for MS Office products at a community college. When I complete chapter 3 of something then I'm prepared to share what I've learned in chapter one!

We will work together online, and maintain follow-up contact by phone and email.

Or, if you're in the Tampa / Clearwater / St. Petersburg (Florida) area, our first session can be held the old-fashioned way: face-to-face! (I actually prefer that.) We'll meet at a study room at a library half-way between us.

I like to use analogies, and they work best with an over-40 audience. Many millenials today have never seen a dimmer switch on a car floor or carried a digital pager.

I am available for all things computer: at home, at work, on your local network and on the Internet.

_____
PS: At the end of the last century I was assembling computers by hand, but don't tell anyone. They will want to use my trouble-shooting skills to help fix their hardware, too.

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  • Teaching since 1985
  • Teaches students 40 to 80
  • Digital Video, Photography, Journalism & Creative Writing, Theatre from St Petersburg College - Pinellas Country, Florida

Reviews (4)

Write a Review
Holly M. Jul 2, 2019
· In home

Rick was great to work with. I had specific issues I needed help with and he was able to steer me to the proper techniques and answer all my queries.

Ares Contreras Feb 12, 2019
WordPress · In home

This morning I have completed my lessons with Rick for Word Press. I’m ao excited to get started applying everything I learned with Rick. Can’t say enough about Rick and his teaching methods. Truly patient and his step by step teaching is excellent! Now when I view YouTube tutorials, I have an idea what is being spoken about! Was lost before Ricks classes. He goes above and beyond! Highly recommend! Thank you Rick!!

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Ares Contreras Feb 6, 2019
WordPress · In studio

Just finished my 3 rd class with Rick! He is outstanding! Thorough and patient as a saint! Highly reccomend Rick!

Luis Salazar Aug 30, 2016
WordPress · Online

Rick is detailed oriented and has the patience to listen and answer any questions that may arise. Absolutely recommend him.


Lesson Details

Web Design

Levels Taught:
Beginner, Intermediate, Advanced

Think of your website is your employee.

You'll need an employee manual and clearly defined expectations.

Let's start there...

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Experience

Mentor/Coach (Volunteer)
Mar 2015 - Present

SCORE

I guide entrepreneurs begin and advance their businesses.

Owner
Jan 1992 - Present

A Better Computer, Inc.

Web Consultant | WordPress Developer | Teacher, Coach, Guide, Mentor | Owner (Make Coffee, too.)

Senior Systems Engineer
Nov 2002 - Sep 2011

Arma Global Corporation and MCS of Tampa

---- Overview ("Big Picture") ---- Was the site subject matter expert (SME) for the Global Command and Control System, Joint (GCCS-J) at SOCCENT in Tampa and Coalition Forces Special Operations Command (CFSOCC) in Qatar. Designed and configured SOCCENT-specific implementation of GCCS-J, including concept of operations (CONOPS) and connections to external data sources. Tested and validated each hardware and software transition. Wrote technical documentation for SOCCENT-specific configuration of GCCS-J for users, system administrators, and SOCCENT leadership and communicated complex technical concepts to clients and various team members. Planned future strategies for system upgrades to support operational requirements. ---- Details ---- Planned the migration and maintained the synchronization for major and incremental software versions on multiple hardware platforms at two sites, one in Tampa, Florida, and one overseas, in Qatar. Determined the hardware requirements from documents created by the Program Management Office (PMO); made recommendations, and then coordinated hardware and software acquisition through the PMO. Received and installed server hardware, (SUN, PIX, CISCO). Configured server software. Designed and built user workstations. Provided over-the-shoulder, deskside training to users here and to administrators temporarily assigned to the overseas site. Coordinated software installation teams for two of the three major upgrades both here and overseas, and applied minor patches/upgrades approximately every 100 days. Developed and implemented procedures to ensure minimal down-time and avoid interruption of service to the customer. Developed risk management and mitigation plans, ensured compliance with quality assurance standards, and maintained liaison with the PMO for monitoring critical servers. Provided functional expertise for day-to-day operations systems in both Tampa and Qatar. Provided Tier 3 trouble-shooting support.


Education

Digital Video, Photography, Journalism & Creative Writing, Theatre
Aug 2014 - Present

St Petersburg College - Pinellas Country, Florida

Associates of Arts
Sep 1998 - Jan 2002

St. Leo University


Languages

English

Fluent / Native Proficiency


Certifications

CompTIA Security+ (2008 edition)
Dec 2010

Certmetrics

https://www.certmetrics.com CompTIA Security+ earners who certified prior to January 1, 2011, have a Security+ considered good-for-life (GFL). It does not expire and does not have CE requirements. Earners of the CompTIA Security+ GFL understand network and data security principles that would help them build a general awareness of security threats and to understand basic principles of securing a network.

Affiliations

The American Legion
May 2003
The American Legion was chartered and incorporated by Congress in 1919 as a patriotic veterans organization devoted to mutual helpfulness. It is the nation’s largest wartime veterans service organization, committed to mentoring youth and sponsorship of wholesome programs in our communities, advocating patriotism and honor, promoting strong national security, and continued devotion to our fellow servicemembers and veterans.
Veterans of Foreign Wars
May 2003
Through a variety of programs and services, VFW Foundation fills in governmental assistance gaps for troops abroad, military families back in the U.S. and America’s often-forgotten veterans. These programs support all branches of the military, are provided at no cost to the recipients and require no Veterans of Foreign Wars affiliation.

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