English (ESL) with Terri E.

Various Professional Organizations (Corporate & Healthcare Systems)

Professional Experience / Accomplishments Independent Compliance Credential & Training Consultant: Orthopedic/Pharmaceutical • Developed and designated JCAHO/OSHA/CMS DME healthcare compliance structures (corporate compliance, Medicare/Medi-Cal procedures, fraud awareness, OSHA education and training with ongoing inservicing). Organization awarded regulatory compliance. • Redevelop policies and procedures, budget control measures, marketing and business ethics, standards of conducts, human resources, and licensing. Business Owner: Community Outreach • Spokesperson and educator/advocate for community outreach on health issues. • Continual project management and administrative development of projects. • Source information and referral services at community events and conferences. • Effective communicator and public speaker with community and city officials. • Strong public contact and community relations. Healthcare Association: Administrative Assistant II/Quality Management Analyst/Supervisor • Prepared presentation materials and set up training classes. Managed and answered a multi-level line phone system. Coordinated meetings, conferences, and travel arrangements. Prepared correspondence, reports, and policies/procedures. Processed and maintained personnel files, status reports, and other confidential information. Maintained and updated the department’s policy and procedure manuals. • Performed medical chart reviews against the regulated criteria. Enter results of peer review into database and prepared reappointment profiles utilizing the database systems. • Peer review activities, meeting preparation, case review follow-up. Prepares meeting documentation for clinical service committees, attend and take meeting minutes. Implemented new letter notification processes. Prepared work schedules, assigned personnel, evaluated work performance, and target recommendations for personnel actions, which included interviewing/hiring process to disciplinary actions. Timekeeping and payroll tasks. Human resources management functions which consists of application process, training new employees, conducted yearly evaluations. Successfully developed a New Hire Orientation program that resulted in low-turnover rates and increased productivity. Documented all training and developed and implemented the train-the-trainer programs. Education Next Dimension Bible University Doctorate Degree – June 2010 Certificates OSHA & Corporate Compliance/Fraud Awareness Training

Next Dimensions Bible University

Professional Proficiency