Susan Edwards
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Susan Edwards

Susan E.

Profile-background-check Background Check
This teacher successfully passed a thorough criminal background check with SterlingBackcheck. This badge verifies trusted teacher status.
Teaching Locations:
Profile-location-online Online
Teaching Locations:
Profile-location-online Online
Levels taught:
Beginner, Intermediate, Advanced
I have used Microsoft Word for 34 years, have taught Microsoft Word at two community colleges in Oregon for 19 years - in the classroom, online and one-to-one - have done numerous contract trainings and consultations on special projects utilizing MS Word for business.

In sessions with me, you can learn all the basics, special features and the tips and tricks of Microsoft Word, including:
-- Creating Flyers
-- Incorporating and formatting Smart Art, Images, tables and charts
-- Creating resumes
-- Doing Mail Merge
-- Working with macros and creating templates
-- Developing reports and manuals, incorporating tables of contents, citations, bibliographies, indexes, footnotes and end notes

My teaching is tailored to your level, speed and what you want to know so that you can be successful using this application for your specific needs.

I have tutored and taught from 16 to 90-years old online, one-on-one, and in classroom settings.

About Susan E.

I have 40 years of experience teaching – preschool through college-level, credit & non-credit courses – through tutoring and in classroom, online and corporate settings. I've taught Microsoft Office applications for the past 19 years.

--YOU! You will be empowered and succeed with each lesson.
-- I will help you feel successful and empowered to master new tools and concepts you may find challenging.
-- With caring, humor and attention, help you achieve your goals, regardless of your experience level

-- I'm patient, articulate, and able to effectively explain complex subjects to a wide variety of user levels.
-- I create effective learning materials to accompany my trainings, breaking complicated concepts into simple, easy-to-follow steps
-- I consistently receive high ratings in my computer classes for my teaching as well as for the learning materials created for my students.

-- I have extensive experience in teaching, training, coaching (both individuals and groups) in both educational and business settings. I have professional experience in academic and business settings in computer instruction, training needs assessment, training consulting, and training materials development.
-- Since 1985, I've tutored individuals and taught college classes, small businesses, and corporate employees in computer applications, specializing in Microsoft Word, Excel, and PowerPoint.
-- For the past 19 years I have taught each of the Microsoft Office applications and Introduction to Windows for several departments at Lane Community College in Eugene, Oregon, and for the Computer Science and Business Technology departments at Clackamas Community College in Oregon City, Oregon.
-- I also have experience in personal coaching, public speaking, vocal performance, book indexing and editing.


Write a Review
32 Reviews
Profile-location-online Online

Very good first lesson. Susan very patient with a newbie.

Posted Sep 6, 2021
Profile-location-online Online

LOVE Susan! She takes you where you are and goes from there. She is very patient which is key for excel! Would highly recommend her!!!!

Posted Jul 19, 2021
Jim J.
Profile-location-home Student's Home

Great first lesson. Susan was patient with my level of expertise and took her time explaining everything I needed to know and better understand. Looking forward to our next session.

Posted May 19, 2021
Profile-location-online Online

Susan is a genius with Excel- she taught me to master skills I never could have grasped on my own. She is patient, professional, kind, and talented- a master teacher! I cannot recommend her highly enough. Thank you Susan!

Posted Apr 18, 2021
Profile-location-online Online


Posted Mar 8, 2021
Profile-location-online Online

I think Susan must have invented Microsoft Excel because she knows the material inside and out!! Her lessons are very organized and she explains the concepts in a way that is very easy to understand.

Posted Feb 8, 2021
Brian Ripley
Profile-location-online Online

Susan was extremely helpful. She showed & explained the features and capabilities of which I was unaware, but she didn't spend time on subjects with which I am familiar. She customized our session to meet my need, and was also very personable.

Posted Dec 19, 2020
Lindsay G.
Profile-location-online Online

Susan was great. She adapted to our requirements and catered 3 trainings towards specific skill sets that we requested. We would recommend her to anyone. What a great instructor!

Posted Dec 15, 2020
Profile-location-online Online

Very good. Well paced, not too fast. Patient. I'd use Susan again, for sure.

Posted Nov 14, 2020
Profile-location-online Online

What a great first session! I felt totally at ease with Susan and we laughed throughout the lesson. I am so excited to continue learning and can’t wait for our next session.

Posted Aug 30, 2020
Profile-location-online Online

Patient, organized, and kind teacher!

Posted Aug 29, 2020
Alex F.
Profile-location-online Online

Susan is a highly skilled, very knowledgeable teacher and I am grateful for our hours together. I am a 20 year Excel user, Susan has helped me to continue to improve and grow my skills.

Posted Aug 7, 2020
Profile-location-online Online

Patient, Clear, Direct and Really cares…no, I mean it..Susan really cares!

I am 8 lessons in with Susan and find her instruction clear, direct and easy to follow. She is very patient with me when I want to dig into deeper explanation or review a feature or a function for a second or third time.

Susan cares about what you are looking to achieve by taking her courses and tailors her instructions to your goals.

For many years, excel has been my nemesis and I am slowly but surely learning to appreciate it’s robust benefits and efficiency that is applicable in my weekly reporting and overall career goals. I am a little shocked and excited about how fast I have been able to learn from Susan relative to my previous excel courses.

I have been recommending Susan to all my coworkers and friends and I plan on continuing this excel journey!

Posted Jun 21, 2020
Phil stacy
Profile-location-online Online

I’m a middle aged, mid level Corp. manager who for the last 15 years has had an assistant take care of the mundane like excel, power point, etc. After a corp restructure, I decided to “brush up” on my excel and gave Susan a call. Brush up didn’t even begin to touch on my level of incompetence or what I had forgotten.Susan was patient and spoke in terms I could understand. Did I mention she was patient? Never thought I would make it but toward the end of the first level I was looking forward to the classes(for the most part). She was/ is flexible with scheduling and made a class that I was apprehensive about taking just slightly uncomfortable instead. If you’re like I was you need someone like Susan to help you compete in 2020

Posted Feb 25, 2020
Profile-location-online Online

Susan is very friendly and very thorough and went at the right pace for me. I was comfortable working with her.

Posted Feb 6, 2020
Mike Ryan

wonderfully patient, with my goofups, as well as initial technical problems. excellent experience every time!

Posted Dec 13, 2019
Mike Ryan
Profile-location-home Student's Home

Excellent Teacher. Some computer connection problems with her system at last lesson.

Posted Dec 1, 2019
David Howland

On my third lesson Susan continues to provide excellent guidance. Her calming manner and steady pace soothes my anxieties and depressurizes the learning experience.

Posted Oct 30, 2019
Profile-location-online Online

Susan is calm, thoughtful, intelligent, and very learned in the Microsoft Word program. She patiently steered me through a very productive learning session. I have another booked for this coming week and can't wait to have my brain additionally enriched! :)

Posted Oct 21, 2019

She is the best.

Posted Oct 7, 2019
Profile-location-online Online

Once again I had a wonderful lesson. Susan is kind, patient and is teaching me so many new tricks and how to's. It is exciting to learn from her.

Posted Sep 26, 2019
Profile-location-online Online

She is the best teacher ever. She speaks kindly, clearly and precise in explaining things to me. I am excited to be taking this course.

Posted Sep 21, 2019
Profile-location-online Online

She is kind, patient and does not get upset with my lack of knowledge. She helps me to find the answers to all kinds of questions with this process. I really appreciate and value her.

Posted Aug 19, 2019
Kathleen Filice
Profile-location-online Online

I am so happy to have found Susan! I knew very little about navigating Excel, and after 4 lessons, I am getting it! She is patient and does not rush me. I am starting a new job where I will be needing to use Excel efficiently, and I really appreciate knowing she is there to guide me. Her knowledge is extensive in the Microsoft Office systems, and I will continue taking lessons with her as time goes forward. I highly recommend Susan as an on-line instructor!

Posted Jun 14, 2019
Profile-location-studio Teacher's Studio

She is a nice patient teacher. She explains clearly and she take personal time with every student to support them. She is very smart and she always have an smile on her face I recommend her because I took 2 classes with her even I don’t speak good English she is really easy to understand.. thank you miss Edwards 🤗

Posted Jun 1, 2019
Profile-location-online Online

Susan is an amazing teacher. Not only is she exceptionally experienced and knowledgeable, but she is genuinely interested in her students' success. Her calm and reassuring approach to what can be overwhelming for many makes her the perfect match.

Posted May 28, 2019
Profile-location-studio Teacher's Studio

I have been a part-time Computer Science instructor at Clackamas Community College for 18 years and had the great pleasure of working alongside Susan Edwards when she was teaching there.

I have performed peer reviews of her classes and have watched her guide students with wide experience differences deftly. She is engaging and her lessons are always content-rich. She teaches from a very practical perspective and shares important insights and time-saving techniques on Office products, or any app she teaches, to ensure utmost skill and productivity .

I have also taught from her teaching materials and always found them to be clear, concise and containing lesson plans that engage students in real-life situations which makes the learning relevant to future needs.

Susan is a team-player and a great communicator as well. She has a wonderful sense of humor and a kind, patient style and demeanor.

I think anyone who takes a class from Susan Edwards will benefit on many levels and will find her reassuring and responsive teaching style very conducive to their learning.

Posted May 27, 2019
Profile-location-studio Teacher's Studio

Ms. Susan a teacher who cares about her students wellbeing as well as their success. I could not have had a better teacher than her. Thank you Ms. Susan for all you have done to enhance our life and future.

Posted May 25, 2019

I took a Computer Basics class with Susan at Clackamas Community College several years ago. I knew very little about computers, and was a little intimated at the time. I was in my early 70's. There were about 20 students, young and older, male and female, and some had serious handicaps while others had previous computer experience. Susan has a way of welcoming her students as they arrive in the class each morning. After a few sessions she seemed to know what each one needed to pass the course and succeeded in making sure that happened.

Posted May 24, 2019
Profile-location-studio Teacher's Studio

Susan is an excellent instructor! She knows her curriculum like the back of her hand. I learned more then what was expected to. Susan gives great feed back and emails back very quickly. If you are looking for an instructor that wants you to succeed and learn, Susan Edward's is the teacher you want!

Posted May 24, 2019
Ray Hebert
Profile-location-studio Teacher's Studio

I have taken classes from Susan Edwards since 2014 till March of 2019. Her teaching is great and she is very patient with the student or students. I will be taking a class at Clackamas Community College this coming fall term. I am going to have Susan work with me over the summer on reviewing Access the Microsoft program so I will have a better understanding of the program. I have taken computer basics to some advanced computer class. I have taken Microsoft word, excel, and power point from Susan as well.

Posted May 24, 2019
Profile-location-studio Teacher's Studio

To start, she is ALWAYS smiling! Even if you can't see her, you can feel the smile.

I have used excel for quite some time. I understood the basics needed to make a VERY basic spreadsheet. After taking Susan's class, I ended up learning WAY more than I have ever been shown or taught.

Her amazing teaching style allows her to work with virtually any level of knowledge. She is caring, and always takes the time to ensure your questions are answered.

I am able to manage more expenses as well as other information using just excel as well as give amazing PowerPoint presentations that are more than an ugly background and horrible looking text!

Posted May 24, 2019

Photos & Videos

8 Photos & Videos


Computer Applications Instructor
Jun 2007 - Apr 2019

Clackamas Community College

Taught Windows 10, Internet, MS Office 2016 and Business English (beginner through advanced) in both classroom, online and business settings as well as individual tutoring. Developed customized MS Office training manuals for classes and Corporate Training.

Computer Applications Consultant to Businesses
Jun 1994 - Mar 2019


Provide consulting services to businesses regarding computer projects and Microsoft Office applications

Computer Applications Instructor
Jun 1999 - Jun 2006

Lane Community College

For 7 years, I taught each of the Microsoft Office applications and Introduction to Windows for several departments at Lane Community College in Eugene, Oregon. I also taught a number of customized computer classes for various corporations in the area.

Professional Book Indexer and Editor
Aug 1996 - May 2006


Write indexes and edit non-fiction books


Certificate in Special Education
Jun 1966 - Dec 1971

Eastern Michigan University

Bachelor of Science in Education
Jan 1962 - Aug 1966

University of Michigan



Fluent / Native Proficiency


Professional Indexing
Nov 2002

American Society for Indexing

Professional Business Coach Certification
Aug 1992

Coaches Training Institute

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