Microsoft Office with Danielle C.

32BJ Training Fund

• Have a foundational understanding of at least one computer programming language. • Creating rigorous lessons that are aligned with the subject curriculum. • Providing ongoing and timely feedback to students on their progress. • Completing daily pupil attendance reports • Proficient in the use of Microsoft and Social Media tools. • Driven adult learner dedicated to his or her own professional growth. • Provide individual and small-group instruction to adapt the curriculum to the needs of students with varying intellectual and artistic abilities, and to accommodate a variety of instructional activities

Community College Preparatory Academy

• Assisted over 30 students per month, with track record of 85% of students reaching their goal. • Possess experience as an instructor in an adult-oriented, technical training environment and comprehensive knowledge of training methods and behavior sciences associated with adult education instruction. • Responsible for the classroom and online setup, which includes setting up computers, virtual labs, and instruction material, to include providing online access codes to adult-students. • Prepared student evaluations to include performance and learning deficiencies. • Developed and presented courses and instructional materials for specialized functions. • Designed and facilitated vocational evaluation processes, workshops and job-related activities • Administered projects and labs various computer hardware, operating systems, and software applications. • Communicated and interacted effectively with all adult-students and faculty to provide an effective educational environment. • Administer Microsoft exams and evaluation tests • HelpDesk Knowledgebase tools that are used to resolve adult-students issues related to transaction processing applications or certification as support center analyst.

Department of Employment Services (Project Empowerment Program)

• Proficiency in the fundamental components of the computer, MS Office Suite (specifically Word, Outlook, Excel) and Internet navigation. • Develop and implement lesson plans and utilize various methods to instruct individuals in employment skills improvement • Records all activities and ensures case notes, data, and reports are completed in a timely manner • Acts as liaison with mandated partners, associations, department agencies and state programs as part of community outreach. • Interprets laws and regulations from the Department of Labor regarding employment and training to conduct labor market surveys • Plans, coordinates and implements recruitments and job fairs by soliciting local employers. • Collects, analyze data and report the outcomes of job fairs and recruitments to directors. • Develops and conducts workshops preparing participants for job fairs and recruitments. • Assists the Job Readiness Instructor by participating in mock interviews and assessments. • Assists clients with completing paper and online applications, resumes, cover letters and other employment requirements. • Research and provide a listing of current job vacancies for clients • Refers clients to prospective employers.

TWC Inc.

• Updated instructional materials when required. • Performed Microsoft Office training classes. • Oversaw Microsoft exams and evaluation tests. Recorded student progress throughout training period. • Encouraged students to unravel problems using trial and error approach. • Administered hands on projects and labs relating to various computer hardware, software applications, problem solving and the internet. • Provide hardware, software troubleshooting and configuration.

Microsoft