Volunteering at a hospital is something that I enjoy. This summer at Aurora St. Luke’s Medical Center in my hometown of Milwaukee, WI, I worked as a volunteer ambassador. I, along with other volunteers, in our purple vests were ready to help by answering questions, giving directions, or our main duty of transporting patients and visitors by way of wheelchair throughout various areas of the hospital. One thing I have realized while volunteering is how much of an impact our job has on the patients and visitors that we transport. I enjoy making the patients or visitors feel as comfortable as possible, and not rushing the process of transporting them, which makes the whole experience more worthwhile for us all. Many are really sweet and I enjoy their company. Little acts of kindness can make all the difference to some people. Being able to create little moments of enjoyment or positivity with the patients and visitors is what can make a world of difference during a time that might be filled with fear, worry, and anxiety. Learning to express kindness to patients and their families is crucial, because some may be going though tough and stressful times. Some people don’t know how to deal or process their emotions, but as an Ambassador, it is my duty to have patience and to show compassion. Volunteering will allow me to potentially make this goal a reality. I already have the experience, next comes the paying position.