About three years ago, I worked in a specialty intimate apparel shop, or what I affectionately referred to as the Bra Store. We were a last resort place – women came here when they had no options left. I started working at the Bra Store at age 19, and what I loved most about working there was helping the customers. There is something radically different about working at a job that can literally change a person’s life. My most emotional experience came about 6 months after I started there. This woman was in her mid-thirties, and had had a partial mastectomy, leaving her with two different cup sizes. She was shopping for a convertible bra for a dress for a wedding, and was on her last nerve. She said she could never find a bra that worked for her because of the mastectomy, and was probably going to just return the dress. I took that as a challenge. After many bras and two pairs of silicone inserts (to balance the cup sizes), she found one she was comfortable in. She tried the dress on, and as I knocked to check on her, she exits the fitting room – crying. I asked what’s wrong, and she isn’t sad, she is elated. Tears streaming down her face, she says “I look normal”. I made a woman cry that day, just for helping her find one bra. Helping a woman feel normal in her own skin is something I would love to do every day.